Refund & Return Policy
Refund & Return Policy
At Catch Flow Flexwear, customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Original packaging and tags must be included
Certain items such as sale items, underwear, or final sale products are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us with photos of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Contact
To initiate a return, contact:
📧 support@catchflowflexwear.com